Checking References

Any time you have a large home improvement project, you should choose your contractor carefully.  A big sewer septic job like replacing your septic system or converting you septic system to a municipal sewer hookup is no exception.

Sewer installation and conversions and septic system installations are expensive jobs that you want to make sure are done right by a reliable, local sewer septic professional.  A poorly installed septic system or sewer line will give you nothing but trouble for years.  You can avoid such problems by choosing a sewer septic company with an excellent reputation for high quality work and service after the sale.

Ask for references from each sewer-septic company you are considering.  A reputable local sewer septic company that has worked hard to earn a good reputation will be happy to provide the contact information for a few of its satisfied customers.

Follow up by calling the references and asking a few simple questions:

  1. What service did the company provide?
  2. Did they give you a written estimate before starting work?
  3. Was the estimate accurate?
  4. Did they perform the work in a timely manner?
  5. Were there any problems after the work was completed?
  6. Would you use this company again?

With the answers to these questions in hand, you will be in a much better position to evaluate the company’s reputation and choose a reliable sewer-septic professional.  By checking references up front, you will be able to avoid any unpleasant problems that might turn up later.  As always, make sure that the sewer-septic company you choose is fully licensed and insured.

Finding a Reliable Sewer Septic Service

Whether you need septic tank pumping, your sewer line cleared, or some other sewer septic service, you want to find a reputable sewer septic company that you can count on for good service and who will be around in case any problems arise down the road.

The phone book or the internet is a good place to start, but you should also ask your family, neighbors, friends and co-workers if they can recommend a sewer septic company that they have used and had good luck with.  They may also be able to tell you who to avoid.

Check out each of the sewer septic companies at the Better Business Bureau to see if they have any complaints.  Check online ratings services like Angie’s List or Yahoo to see if you can find any good or bad ratings.  Remember that one or two bad ratings don’t mean much, but a steady stream of negative ratings is a good reason to look elsewhere.

Call each sewer septic company that is still on your list and ask them for a few references.  A reputable sewer septic company will be proud of its hard earned reputation and will be happy to provide the contact information for a few satisfied customers.  Follow up by calling the references and asking if they would use the sewer-septic service again.

Finally, check to see if the sewer septic service has a permanent business address, telephone number, business license and insurance.    These are signs of a stable business with a long term interest of providing good service to your community.